Case Study: Essence achieves centralized G Suite administration and streamlined email & app management with BetterCloud

Essence Relies on BetterCloud for Cloud IT Solutions

Essence is a global digital agency and the world’s largest independent buyer of digital media, serving clients like Google, eBay and Expedia and operating across 71 markets. As the company outgrew Microsoft Small Business Server, it moved to G Suite but found the native Admin Console insufficient for enterprise needs—creating gaps in reporting, email governance, app oversight and social management.

Essence deployed BetterCloud Enterprise to fill those gaps, using its reporting tools to audit forwarding, delegations and group memberships; email tools to set auto-replies and enforce standardized signatures (updated in bulk when offices moved); Apps Explorer to monitor and roll out apps like Lucidchart; and Google+ management to enforce policy and track usage. The result was stronger administrative control, improved security and compliance, easier domain-wide app management, cost savings on desktop software, and a smoother G Suite deployment that IT calls a vital component.

Essence

Colin McCarthy

IT Manager