Case Study: UnitingCare Queensland achieves better volunteer data and major time savings with Better Impact

UnitingCare Queensland saves 4,836 hours a year with Better Impact

UnitingCare Queensland, a healthcare organization with over 8,000 volunteers, was struggling with an outdated volunteer management system. Their reliance on an old Access database and spreadsheets led to data duplication, inaccurate reporting, and an inability to respond agilely to changing requirements. To address these challenges, they turned to Better Impact's Volunteer Impact software.

By implementing Better Impact, UnitingCare Queensland cleansed its data and automated manual processes. This resulted in the saving of 4,836 staff hours per year, valued at $162,750, and achieved a 1,527% return on investment. The solution also enabled the organization to produce its first-ever Volunteer Impact Report, showcasing the substantial efficiency gains and enhanced data accuracy made possible by Better Impact.

UnitingCare Queensland