Case Study: Natural History Museum achieves 425% ROI and saves 2,184 hours with Better Impact

Natural History Museum saves 2,184 hours a year with Better Impact

The Natural History Museum, a world-class visitor attraction and science centre, faced significant challenges in managing its volunteer programme due to inconsistent engagement, outdated HR systems, and inefficient paper-based processes. This led to severe communication issues, especially during the pandemic. To address this, they implemented the Better Impact volunteer management system to centralize and streamline their operations.

By adopting Better Impact, the museum digitalized its volunteer management, leading to more accurate data and streamlined operations. The results were substantial, including an annual saving of 2,184 hours valued at £52,500 and an impressive 425% return on investment. Better Impact enabled the museum to drastically reduce communication errors and refocus saved time on developing their volunteer programme.

Natural History Museum