Case Study: Sengled improves smart bulb setup and voice control with BetaTesting

How Sengled Beta Tested iOT Smart Lights in the Real World

Sengled needed to thoroughly test a new smart bulb model before its public release to ensure a positive customer experience and reduce potential returns. They partnered with BetaTesting to handle the logistics of a real-world beta test with targeted users.

BetaTesting managed a month-long test, shipping bulbs to over 100 selected users and guiding them through structured tasks and surveys. This process provided Sengled with critical feedback on setup, app usability, and voice control integrations, resulting in the identification of over 60 bugs. The insights gained allowed Sengled to make crucial improvements prior to launch, significantly decreasing future support costs and increasing customer satisfaction.

Sengled

Robert Tang

Product Manager