Case Study: a Fortune 500 company improves cross-office communication with Best Corporate Events

Twelve teams, three offices, one puzzle: how a Fortune 500 company found its communication gap

The customer, a Fortune 500 company, faced a significant communication breakdown between its headquarters in Boston and two satellite offices. Their HR department engaged Best Corporate Events to create a session that would reveal this problem experientially rather than just describe it.

Best Corporate Events implemented a custom three-dimensional wooden puzzle build conducted via video conference across the three sites. The activity immediately exposed the information gaps, as only the teams that had received extra data succeeded. This led to a productive debrief where the offices established a new system for sharing information. The vendor's solution provided the catalyst for tangible change, including individual commitments and a company-wide initiative to normalize asking questions.