Case Study: Change.org improves moderation accuracy and efficiency with Besedo

Change.org improves moderation accuracy to 98% with Besedo

Change.org, a global online petition platform with 460 million users, needed a scalable content moderation solution to uphold its community guidelines and ensure user safety. To address this challenge, they partnered with vendor Besedo to implement their moderation solution, Implio.

By leveraging Besedo's solution, Change.org achieved a remarkable 98% accuracy rate in moderation decisions and increased its volume of moderated content by over 600%. The partnership also resulted in a 17% reduction in manual review time. These improvements from Besedo allowed Change.org to foster a safer, more trustworthy environment for its vast user community.

Change.org