Case Study: a fortune 5 retailer achieves 30% higher store replenishment volume with Berkshire Grey robotic sortation systems

Fortune 5 Retailer - Customer Case Study

A fortune 5 retailer faced significant labor challenges in its regional distribution center, exacerbated by the COVID-19 pandemic. Manually processing millions of breakpack items for store replenishment was highly labor-intensive, requiring 10,000 hours per month. The retailer partnered with Berkshire Grey to find a robotic automation solution that could handle a vast range of SKUs, lessen its dependence on hard-to-find labor, and ensure on-time delivery to stores despite surging demand.

Berkshire Grey implemented multiple Robotic Product Sortation Systems (RPS) to automate the picking and sorting of items. This solution enabled 24/7 operations without adding a new shift, increased store replenishment volume by 30%, and achieved a 70% labor cost savings, amounting to roughly $1 million annually at this facility. The Berkshire Grey systems also used a third of the space previously required by the manual operation.