Case Study: Telecom Italia achieves streamlined, automated sales compensation and management of 100 bi-monthly incentive plans with beqom Sales Performance Management

Streamlining Sales Compensation with beqom

Telecom Italia (TIM), a leading Italian telecommunications group, was constrained by a basic, spreadsheet-based commission system that primarily served mobile sales and could not handle growing complexity, certified data needs, or robust reporting. The company needed a single, integrated compensation solution to manage a wide range of sophisticated incentive plans and metrics.

TIM implemented beqom’s Sales Performance Management platform to automate advanced calculations, centralize collaboration, track rules and changes, and support flexible custom indicators. The solution now lets TIM manage 100 bi-monthly incentive plans, reduces manual errors, improves accuracy and efficiency, and increases management involvement in plan-change decisions.

Telecom Italia

Vincenzo Borrelli

Head of TIM Operational Incentives