Case Study: Gruppo Hera achieves rapid, IT-free commission plan updates with beqom

Remaining Competitive by Quickly Adapting Commission Plans

Hera, one of Italy’s largest multi-utility groups serving 4.4 million citizens with nearly 9,000 employees, needed a way to stay competitive and reinforce its culture while managing increasingly complex commission plans. The compensation team had to update plans frequently—handling clawbacks, CRM integration, many external payees and large data volumes—without relying on IT, especially given high sales-agent turnover.

Hera implemented beqom’s Sales Performance Management solution, a fully integrated, customizable platform that lets business users create incentive plans, simulate scenarios and generate forecasts from historical data and rule grids. The result was faster, IT-independent plan changes, improved forecasting and system performance tuned to growing data volumes and agent churn, helping Hera maintain growth and its culture.

Gruppo Hera

Veronica Musiani

Sales & Marketing Services