Case Study: Orange reduces reseller claims by 90% and saves €100,000/month in overpaid commissions with beqom

Increasing Clarity and Talent Retention with beqom

Orange, a leading global telecommunications operator with hundreds of millions of customers, needed a robust compensation solution to support both its consumer and B2B divisions. The company sought a system to manage retail sales compensation, bring transparency to reseller commissions, and better motivate and retain its sales force while protecting market share.

Orange implemented beqom’s Sales Performance Management to centralize compensation strategy, plans and processes, giving managers the ability to set targeted incentives and employees/resellers real-time visibility via a single portal. The deployment cut reseller partner claims by about 90%, reduced overpaid commissions by up to €100,000 per month, and increased salesforce motivation through clearer, transparent compensation tracking.

Orange

Eric Jacquinet

Head of Compensation & Benefits