Case Study: Donut Bank achieves faster, more accurate service with Bepoz's Donut & Coffee POS

Sweet Factor Is Speed In Donut And Coffee Shop POS System

Donut Bank, a family-run bakery founded in 1967 with 9 locations in Indiana and Kentucky and about 220 employees, depends on very high morning throughput—some locations serve 400–500 drive‑thru customers by 9 a.m. After struggling with slow, error-prone point-of-sale systems, Donut Bank turned to Bepoz and its Donut & Coffee POS system to improve speed and order accuracy.

Bepoz delivered a tailored POS solution with customized menus per location, faster credit‑card processing and order delivery, wholesale order tracking and billing, gift-card management (including migrating roughly 30,000 existing card numbers), and centralized reporting for inventory and sales. The result was noticeably quicker service during peak mornings, smoother wholesale billing, seamless gift-card continuity, and better store-level data—results Donut Bank attributes to Bepoz and its responsive support.

Donut Bank

Chris Kempf

President