Case Study: Metropolitan District Commission (MDC) achieves first-month ROI and $35,000+ annual savings with Bentley procurement software

Water Utility Achieves Sourcing System ROI in First Month with New Procurement Portal

The Metropolitan District Commission (MDC), which manages water and sewer services for the Hartford, Connecticut region, faced a manual, labor-intensive procurement process that relied on private supplier lists, email and phone contact, and limited bid transparency. To streamline sourcing, increase vendor access, and enable vendor self-registration, MDC selected Bentley and deployed Bentley Procurement Software.

Bentley configured an integrated procurement portal with supplier self-registration, document management, automated notifications, public solicitation posting, and audit logs. The Bentley solution delivered ROI in the first month, saved more than USD 20,000 in postage and USD 15,000 in printing annually (over USD 35,000), reduced the workload equivalent of 2–3 full‑time employees, cut single‑sourced projects from 32% to under 5% while over 76% of projects now receive three or more bids, and increased MBE participation from 5.2% to 9.2% and WBE participation from 6% to 16%.

Metropolitan District Commission (MDC)

Jay Sheldon Wesley

Manager of Procurement