Case Study: City of Burleson, Texas reduces post-enrollment data entry from a week to a day with Bentek

City of Burleson, Texas - Customer Case Study

The City of Burleson, Texas has used the Bentek platform since 2017 to manage benefits for approximately 430 lives. Prior to Bentek, the City struggled with manual data entry into multiple carrier systems and payroll, time-consuming monthly audits and reconciliations, and a need for a more user-friendly enrollment solution for employees and retirees.

Bentek established a single-source benefits platform integrated with the City’s payroll/HRIS and delivered a customized 7‑step enrollment process, automating eligibility updates and deduction changes. As a result, Bentek reduced post-enrollment data entry and auditing from an entire week to a day, transformed paper processes to electronic, eliminated redundant data entry, and generated daily staff time savings while providing secure self-service access for employees.

City of Burleson, Texas

Deidre Hall Benefits

Manager