Case Study: Royal Berkshire Hospital achieves socially distanced hybrid collaboration with BenQ interactive displays

How Royal Berkshire Hospital Overcame COVID-19 Setbacks with BenQ Display Solutions

Royal Berkshire Hospital's Prince Charles Eye Unit, a healthcare provider in the UK, faced significant challenges due to COVID-19 restrictions. Their traditional, in-person meetings using whiteboards and smaller screens were banned, causing major setbacks in surgical coordination between different sites and creating large patient backlogs. They needed a solution to enable effective, socially-distanced and remote collaboration to maintain patient care, leading them to partner with vendor BenQ.

BenQ provided a solution centered around their DuoBoard interactive displays, integrated with OPS slot-in PCs and smart 4K conference cameras. This allowed the hospital's teams to hold daily hybrid meetings using their required Microsoft Teams software, with the large screen enabling clear viewing of facts and figures for both on-site and remote staff. The BenQ solution restored critical coordination, helped reduce surgical waiting times, and established a new, more efficient and agile operational model that the hospital plans to make permanent.

Royal Berkshire Hospital

Sumith Perera

Consultant Cataract and Refractive Surgeon