Case Study: Lob achieves year-round proactive benefits strategy with Bennie

Lob saves employees thousands of dollars with Bennie

Lob, a fully remote technology-enabled logistics company, faced significant challenges with its employee benefits program. Their legacy broker provided only reactive, transactional support, leading to manual HR processes, a lack of strategic year-round engagement, and a benefits experience that was not a competitive differentiator. Partnering with Bennie, an employee benefits platform, provided Lob with the strategic support it needed.

Bennie implemented a proactive, year-round benefits strategy for Lob, moving beyond the traditional once-a-year renewal conversation. The solution included access to "Ask Bennie," a concierge service that directly saved employees thousands of dollars by resolving complex claims and billing errors. For Lob's HR team, Bennie functioned as a seamless extension of their own, reducing administrative stress and saving time. The partnership with Bennie transformed Lob's benefits into a valued part of the employee experience, contributing to retention and modernizing their entire approach.

Lob