Case Study: Pliancy centralizes employee benefits and reduces administrative workload with Bennie

How Bennie Helped Pliancy Centralize Benefits & Reduce Their Administrative Workload

Pliancy, an IT consulting firm, was experiencing growing pains as its manual benefits administration processes became increasingly time-consuming. The company needed to centralize its benefits management, improve its offerings to stay competitive, and provide better support for employee questions. They partnered with the vendor Bennie for its benefits consulting and administration services to address these challenges.

Bennie implemented a streamlined benefits solution for Pliancy, which included personalized consulting and the Bennie app for employees. This provided on-demand support and a live healthcare concierge service called Ask Bennie. The results were a significantly reduced administrative workload for the HR team and a better experience for employees, with 183 questions resolved through the concierge service. Bennie provided a centralized, scalable system that allowed Pliancy's People team to focus on strategic initiatives.

Pliancy

Tiffany Kress

People Programs Generalist