Case Study: Legacy Travel achieves faster, more personal payroll with BenefitMall

Legacy Travel - Customer Case Study

Legacy Travel, a vacation travel agency, faced challenges with a previous payroll provider that was inefficient and impersonal. They required a more modern and responsive solution to manage payroll and administrative tasks for their team of tech-savvy employees. Owner Philip turned to his insurance broker for a referral and was connected with BenefitMall for their payroll services.

BenefitMall implemented a streamlined payroll solution featuring an Employee Self-Service Portal, which gave employees direct access to their pay stubs and personal information. This technology-focused approach freed up management to focus on core business operations. The results included a drastically reduced payroll processing time of under 15 minutes and a more personalized, responsive service experience. BenefitMall became a true partner, helping to organize back-end administrative needs like payroll and 401(k) plans.

Legacy Travel

Philip Banks

Owner