BenefitMall
19 Case Studies
A BenefitMall Case Study
Legacy Print Group, a small commercial printing company in Dallas, faced significant challenges following a merger, particularly with payroll and tax compliance. Their initial large provider failed catastrophically by producing inaccurate W-2s, causing major issues for the business and its employees. A subsequent move to a smaller provider offered better service but lacked the necessary technology, making payroll processing inefficient. Owner Jim Turnell needed a partner that combined sophisticated tools with personalized support, leading him to seek a solution from BenefitMall.
BenefitMall provided the ideal blend of advanced technology, such as user-friendly employee portals, and responsive customer service. The solution drastically reduced the time spent on payroll to just 20 minutes and ensured full tax compliance, eliminating previous frustrations. This allowed Jim and his team at Legacy Print Group to redirect their focus away from administrative nightmares and back to adapting their printing business to the demands of the digital age.
Jim Turnell
Owner and Operator