Case Study: Bacon Plumbing achieves fast, user-friendly payroll support with BenefitMall

Bacon Plumbing - Customer Case Study

Bacon Plumbing, a 40-employee plumbing company, faced a major back-office challenge after an attempt to handle payroll in-house resulted in a disaster. The process was inefficient and created significant problems, leading them to seek an external solution. They turned to their vendor, BenefitMall, for its payroll service to resolve these critical operational issues.

By implementing BenefitMall's user-friendly payroll system, Bacon Plumbing's controller gained access to exceptional customer support, notably avoiding long hold times and receiving knowledgeable, personal assistance. The solution from BenefitMall streamlined their payroll process, reducing the time to run it to 10 minutes or less. This reliable partnership ensured employees were paid on time, contributing to overall employee satisfaction and loyalty while allowing management to focus on core business operations.

Bacon Plumbing

Caryn Ochoa

Controller