Case Study: a manufacturing client reclaims one-third of HR capacity with Benefitfocus

Manufacturing Client reclaims one-third of HR capacity with Benefitfocus

A manufacturing client with 2,500 employees faced challenges managing a complex benefits landscape across 35 states, which consumed significant HR resources and involved managing multiple vendors. They partnered with Benefitfocus to centralize and simplify administration using the Benefitplace platform and associated services.

Benefitfocus implemented a full suite of solutions including benefits administration, COBRA, billing, and an employee contact center. This allowed the client to redistribute one-third of its HR team's capacity to strategic initiatives, consolidated vendor management, and provided employees with a centralized hub for benefits information year-round.