Case Study: Large Pacific Northwest Energy & Utilities Company achieves $1.2M+ annual savings and 123% ROI with Benefitfocus Benefitplace

Large Energy & Utilities Company - Customer Case Study

A large Pacific Northwest energy & utilities company with about 10,000 employees across multiple subsidiaries and seven business groups faced a fragmented HR landscape after growth through acquisitions. Managing benefits for both salaried and hourly workers across several different HRIS platforms created heavy administrative burden, manual billing processes, and inefficiencies that made HR hard to manage and scale.

The company implemented Benefitfocus Benefitplace with Health Insights and Billing & Payments to deliver a unified, personalized enrollment experience, consolidate billing, automate tasks and retire legacy systems. The change produced a 123% ROI, a 1.9-year payback, more than $1.2M in average annual benefit, redeployment of several benefits staff, printing and licensing savings, and noticeably higher benefits-team productivity.