Case Study: Kenco achieves improved benefits access and employee engagement with Benefitfocus

Keeping Kenco Employees Connected to Their Benefits

Kenco, the largest woman-owned third-party logistics company in the U.S. with over 4,400 employees across 30 states and Canada, needed a benefits system that could support complex rules—day-one eligibility, auto-enrollment and employer-paid voluntary benefits tied to health plan elections—and effectively communicate with a largely field-based workforce. Their existing HCM benefits module lacked the functionality to enforce those policies or reach remote warehouse and driving staff, so they sought a more adaptable platform.

Kenco implemented Benefitfocus’ Benefitplace platform and mobile app to support configurable business rules and streamline administration. The solution gave 95% of field employees smartphone access to enroll, make changes and learn about benefits, increased flexibility to handle complex eligibility, improved engagement and benefits education, and expanded the capacity of the benefits team.

Kenco

Cathy Phillips

Senior Manager of Benefits