Case Study: Bruker Corporation achieves 94% open enrollment participation and higher employee engagement with Benefitfocus

High Employee Engagement Leads Bruker Corporation to a Successful Open Enrollment

Bruker Corporation, a Massachusetts‑based medical technology company with 1,500+ employees, needed to reduce HR burden by enabling employees to complete open enrollment independently. Their previous intranet was unreliable and inaccessible to some staff, causing frustration, frequent questions, and low self‑service completion.

By implementing Benefitfocus’s Benefitplace communication portal and an intuitive, personalized enrollment experience, Bruker simplified navigation and centralized benefits communication. The program delivered a 94% open enrollment participation rate, fewer employee questions, higher satisfaction with the enrollment experience, and an OE NPS of 10.

Bruker

MariaLisa Marciano-Mills

Benefits Manager