Case Study: Midwest Health achieves streamlined benefits enrollment and ACA compliance with Benefitfocus

Healthy, Happy Employees with Compliance on Autopilot

Midwest Health, a regional senior-care provider founded in 1977 that now operates 55 communities across four states with 2,500 employees, was overwhelmed by paper-based benefits administration. Daily floods of forms, faxes and manual carrier enrollments left benefits staff tied up answering questions, correcting illegible applications and struggling to meet ACA tracking and reporting requirements for a largely variable hourly workforce.

Midwest implemented Benefitfocus Benefitplace™ paired with Equifax Workforce Solutions ACA Management Essentials, giving employees a clear online shopping and enrollment experience and administrators rapid, two-way data access for ACA compliance. The integrated platform reduced manual entry and reporting errors, cut enrollment time to minutes, and boosted voluntary benefit engagement from about 1% to nearly 20%, delivering administrative efficiency, stronger compliance and improved employee engagement.

Midwest Health

Kelly Welch

Benefits Manager