Case Study: Richardson transforms sales training with BenchPrep

Richardson Sales Training Reaches New Levels of Efficiency Through BenchPrep’s Digital Learning Platform

Richardson, a global sales training and performance improvement company, faced a lack of innovation in the sales training market and needed a more engaging, scalable digital learning experience for busy sales professionals. In 2015, Richardson turned to BenchPrep and its learner success platform to help replace outdated e-learning with a modern, cloud-based solution.

Working with BenchPrep, Richardson launched Richardson Accelerate™, a blended learning program that combines assessments, online learning, video, social learning, gamification, and analytics to support both learners and managers. BenchPrep helped Richardson bring the platform to market in less than nine months, improve the learner experience with mobile-first, bite-sized content, and scale delivery globally to audiences from 20 to 10,000+ users while enabling more precise coaching through real-time performance visibility.

Richardson

Chris Tiné

Senior Vice President and Chief Product Officer