Case Study: Xylem achieves collaborative, time-saving mobile safety audits with Benchmark Gensuite Audit Assistant

Uniting Audit Teams with Mobile Auditing Software

Xylem, a leading global water technology provider, needed to modernize its safety audit program across Australia and New Zealand (350 employees at 15 locations). The company wanted to reduce time spent on audits, digitize and mobilize inspections with offline capability, improve team collaboration and real-time updates, and better track corrective actions — so it turned to Benchmark Gensuite and its Audit Assistant mobile auditing solution.

Benchmark Gensuite deployed its cloud-based Audit Assistant to enable collaborative, offline-capable mobile audits with photo/video capture, regulatory search and seamless transfer of findings into action tracking. As a result, Xylem established a 5-year rotation program covering 35 audits annually across 15 sites, eliminated manual notes and Excel/PowerPoint workflows, enabled live shared findings and group audits, and achieved measurable time savings and improved corrective-action tracking — prompting broader adoption of Benchmark Gensuite tools across the organization.

Xylem

Clayton Flood

Office & Facilities Coordinator, ESHS