Case Study: Electronic Commerce Company achieves 600,000+ inspections and enhanced EHS compliance with Benchmark Gensuite Inspection Tool

A Benchmark Gensuite Case Study

Preview of the Electronic Commerce Company Case Study

Streamlining ehs audits & inspections for improved operations, site readiness & employee engagement

Electronic Commerce Company, a global e‑commerce employer with 500,000+ employees (mostly in warehouses), needed a versatile EHS auditing solution to support its area readiness program, improve line operations, reduce costs, and boost employee engagement. They turned to Benchmark Gensuite to provide a customizable inspection/audit platform—the Benchmark Inspection Tool—with broad program coverage and mobile/offline capabilities.

Benchmark Gensuite deployed the Benchmark Inspection Tool to assign, conduct and track inspections using custom checklists, automated reminders, offline/mobile barcode scanning, image evidence, centralized findings and corrective‑action tracking. The solution was rolled out to 300+ sites in year one and enabled over 600,000 inspections by year three (+900% vs. year one), markedly improving EHS compliance across key program areas.


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