Case Study: Global Electronics Manufacturing Company achieves centralized supply chain transparency and streamlined supplier due diligence with Benchmark Gensuite

Optimizing Supply Chain Transparency and Organizational Efficiency with a centralized Supplier Platform and Program Support

Global Electronics Manufacturing Company, a $27 billion fiber optic cable manufacturer with 100+ global sites, faced fragmented supplier due diligence and compliance processes—relying on spreadsheets to manage 25,000+ suppliers, 700 million part numbers, and multiple regulatory obligations (Conflict Minerals, Modern Slavery/Anti-Human Trafficking, Supplier Code of Conduct). To centralize and scale supplier transparency across 175 operating units in 8 countries, the company selected Benchmark Gensuite and its configurable Benchmark Gensuite platform and Program Support Services.

Benchmark Gensuite delivered a tailored, phased deployment—deploying Product Steward, Supplier Portal, a customized Product Database and Modern Slavery reporting module, plus dedicated supplier outreach, supplier list import/review, onboarding and training. The implementation enabled large-scale campaigns: Conflict Minerals surveys of 6,500 suppliers, Supplier Code of Conduct surveys covering 28,500 suppliers, and Anti-Human Trafficking surveys of 17,500 suppliers across 175 operating units (9 business groups), providing unified reporting, global outreach capability, and a scalable solution for ongoing regulatory priorities.