Case Study: Eli Lilly modernizes permit to work and improves approval speed with Benchmark Gensuite

Eli Lilly cuts permit approval time by 25% with Benchmark Gensuite

Eli Lilly, a global pharmaceutical company, faced challenges with inconsistent and inefficient permit-to-work processes across its large business campus. Different departments used a mix of paper-based systems and legacy applications like Lotus Notes, which limited visibility, delayed approvals, and hindered governance of high-risk work. To modernize this critical safety process, Eli Lilly partnered with Benchmark Gensuite to implement its digital Control of Work solution suite.

Working with Benchmark Gensuite, Eli Lilly implemented a standardized digital permit-to-work program that improved operational visibility and streamlined approval workflows. The configurable solution provided real-time status tracking and maintained field usability with features like color-coded printouts. This partnership resulted in significant improvements, including a 25% reduction in permit approval times and the elimination of over 50,000 paper documents monthly, strengthening both safety governance and operational efficiency.

Eli Lilly