Case Study: Leading Aerospace & Defense Communication Technology Company achieves integrated Occupational Health & Safety and improved operational efficiency with Benchmark Gensuite

Boosting organizational performance with integrated occupational health & safety management

Leading Aerospace & Defense Communication Technology Company faced rising complexity as it scaled to 25,000+ employees across 169 sites: siloed EHS and on-site medical functions, duplicated processes, poor visibility into incident and workers’ compensation costs, and a need for a simple, user-friendly system. To address these challenges they engaged Benchmark Gensuite and adopted its Med Care™ occupational health and safety solution to standardize and automate medical recordkeeping, injury reporting, and EHS workflows.

Benchmark Gensuite implemented Med Care™ to integrate medical and EHS processes, enable incident cost tracking (including impending workers’ compensation), visualize trends, and enforce metrics like incident severity and employee touch time. The scalable solution supported 100+ primary/secondary users and thousands of employees, eliminated IT costs, improved reporting and compliance efficiencies, and provided visibility to roughly 100 clinic visits per month per site—driving better oversight, reduced duplication, and stronger accountability across departments.