Bench
50 Case Studies
A Bench Case Study
PapaLoDown, a BIPOC-centered PR agency founded by Paloma Concordia, faced challenges with managing its finances and accounting as it grew. The founder, an expert in her field but not in business operations, struggled with the nuts and bolts of bookkeeping and sought a solution to gain control. After a negative experience with a traditional accountant, she turned to Bench for its online bookkeeping services.
Bench provided a system of organized bookkeeping and regular financial reporting, which was implemented through its partnership with FreshBooks. The solution gave the customer immediate control and clear visibility into her finances through Bench's dashboard and year-over-year comparisons. This empowered her to track business growth over three years and plan for the future. The measurable impact was a sustainable, full-time business that has been operating successfully for 14 years.