Case Study: 1-800-GOT-JUNK? Rebuilds Company Culture and Growth with Bench

How Brian Scudamore Fired Everyone and Saved 1-800-GOT-JUNK?

1-800-GOT-JUNK? partnered with Bench, an online bookkeeping service, while founder Brian Scudamore faced a major leadership and culture crisis. The company had grown to 11 employees and was generating about half a million dollars in revenue, but constant complaints, low morale, and a poor fit between the team and the business were making work miserable and threatening growth.

Bench highlights how Scudamore reset the company by firing the entire staff, rebuilding from the ground up, and hiring for attitude first. With a new culture, stronger values, and better support systems in place, 1-800-GOT-JUNK? grew from a single truck to a 600-person organization and now generates roughly a third of a billion dollars in annual revenue.

1-800-GOT-JUNK?

Brian Scudamore

1-800-GOT-JUNK?