Case Study: St. Ann’s Community achieves 25% inventory reduction and stronger budget control with Bellwether Purchasing Software

St Ann's Community - Customer Case Study

St. Ann’s Community is a Rochester, NY skilled nursing and rehabilitation facility that was managing a $7–$10M annual purchasing program with manual, paper-based processes. The Purchasing Manager handled more than 250 requisitions, 500+ line items and about 200 POs per month, and the lack of materials-management software made purchasing slow, error-prone and opaque—inventory was overstocked across departments and staff were resistant to change.

St. Ann’s implemented Bellwether Purchasing Software (Purchasing, Requisitions, Receiving and Inventory), ran in-house training and a prelaunch trial with IT support. The system delivered immediate visibility into spend and vendor usage, enforced approval parameters to stop maverick buying, improved contract and budget compliance, and enabled reorder-point inventory controls—reducing inventory by at least 25% and providing clear ROI through ongoing efficiency and reporting gains.

St Ann's Community

Louis Nicolosi

St Ann's Community