Case Study: Jackson National Life Insurance achieves 50% faster PO processing and streamlined purchasing with Bellwether Purchasing Software

Jackson National Life Insurance Company - Customer Case Study

Jackson National Life Insurance Company (JNL), a $50 billion financial services firm with a $12–15 million annual purchasing budget and 30–40 thousand purchase orders per year, faced a major procurement challenge: its legacy Lawson purchasing module was difficult to use and soon unsupported. Lynn Arntson, buyer for JNL’s Michigan operation, led a year-long evaluation of alternatives and selected Bellwether after a successful trial demonstrated better usability and functionality.

Implementing Bellwether Purchasing Software cut processing time in half (reducing PO print steps from 12–15 clicks to 2), sped access to full on-screen PO review and audit history, allowed unlimited PO instructions and reusable text codes, and provided intuitive, sortable reporting. The result was significant time savings, fewer errors, greater reporting self-sufficiency, and improved purchasing efficiency and flexibility—outcomes Lynn strongly recommends to others.

Jackson National Life Insurance

Lynn Arntson

Jackson National Life Insurance Company