Case Study: Amazon recovers 346 missing inventory units with BellaVix

Amazon recovers 90% of 400+ missing units with BellaVix

The customer, Amazon, faced a significant challenge with over 400 units of inventory lost within its Fulfillment by Amazon (FBA) network. This created a major financial burden, and Amazon's own automated support systems had failed to resolve the issue or identify where the losses occurred. The vendor, BellaVix, was engaged to help recover the missing inventory.

BellaVix conducted a thorough audit of the inventory ledger to manually trace every unit, isolating the losses to specific fulfillment center transfers. They then persistently escalated the case with Amazon Seller Support for five months, overcoming automated denials. As a result, BellaVix successfully recovered 90% of the claimed missing inventory, securing reimbursement for 346 units and restoring significant liquidity to the customer.

Amazon