The Behaviours Agency
52 Case Studies
A The Behaviours Agency Case Study
Yankee Candle, the global leader in premium home fragrance, was struggling for relevance in key international markets and facing aggressive price-based competition. To reclaim its premium perception and create a deeper emotional connection with consumers, Yankee Candle appointed The Behaviours Agency and utilized its Create Fame program.
The Behaviours Agency developed a strategy focused on audience motivations, identifying that customers value fragrance as an essential ritual. Their creative campaign positioned Yankee Candle's product as a unique trigger for emotional moments, using hyper-real scenes to transform everyday experiences. This solution successfully deepened brand relevance, created distinction in the market, and elevated value perception to justify a premium position.