Case Study: a large multinational bank cuts fraud losses with BehavioSec

Large Multinational Bank - Customer Case Study

A large multinational bank was facing increasing digital fraud from banking trojans and social engineering, which their existing device- and token-based security could not stop. These legacy methods also created too much friction, harming customer satisfaction. The bank sought a frictionless solution and selected BehavioSec to help verify online sessions by identifying the actual customers rather than just their devices.

By implementing BehavioSec's behavioral biometrics solution, the bank was able to tie online sessions to the actual user. This approach drastically cut successful attacks by 79% and reduced fraud losses by 99%, saving an estimated $1.8 million annually. BehavioSec provided a frictionless, PSD2-compliant method that improved security without impacting the customer experience, becoming an integral part of the bank's long-term anti-fraud strategy.