Case Study: a global service provider fintech company achieves frictionless, high-accuracy transaction security with BehavioSec

Global Service Provider Fintech Company - Customer Case Study

The customer, a global service provider fintech company formed by a consortium of Global 2000 companies, was struggling with its mobile authentication app. Legacy security systems that over-relied on static data like device and IP information were causing a high rate of false rejections for users, especially those who traveled. This created a poor user experience and an unmanageable volume of manual reviews for billions of P2P transactions, threatening their competitiveness in the UX-focused fintech space.

BehavioSec implemented its Behavioral Biometrics software to address these challenges. The solution provided a frictionless and transparent way to verify users, achieving 98% accuracy. This drastically lowered the rate of first-time fraud, nearly eliminated machine-related attacks, and significantly reduced false positives. The results empowered the company to grow its monthly transaction volume by over 2,500% while improving security without burdening the end-user experience.