Case Study: Global Bank reduces false rejections and fraud losses with BehavioSec

Global Bank - Customer Case Study

A global bank was evaluating new ways to strengthen authentication for its high-net-worth individual clients, whose accounts were under constant sophisticated attack. The bank’s existing solutions resulted in high levels of false rejections and expensive manual verifications, creating a poor user experience. The bank sought a vendor-independent solution that could integrate with its existing on-premises infrastructure without a complete overhaul, leading them to select BehavioSec for its behavioral biometrics capabilities.

BehavioSec implemented its continuous authentication solution, which integrated easily with the bank's current systems. The solution drastically lowered false rejections by over 90% and successfully detected complex fraud attempts, including one that saved the bank $3.5 million. By using BehavioSec, the bank future-proofed its authentication platform and improved system accuracy significantly without adding friction for its clients.