Case Study: Opapeleo achieves digital transformation and faster consular services with BeHappy Co.

Opapeleo boosts revenue 38.4% with BeHappy Co.

Opapeleo, a consular agency based in Washington DC, faced strong competition from established government entities. Their challenge was to differentiate themselves by innovating and simplifying their business strategy to shift towards the digital environment. To tackle this, they partnered with BeHappy Co. to design a platform that would connect the digital world with consular services.

BeHappy Co. implemented a solution by following a Design Thinking approach and Agile Methodology to create a 100% online platform. This digital transformation simplified procedures for both the Opapeleo team and its customers. The results were significant, with BeHappy Co. helping Opapeleo achieve a 38.4% increase in total revenue, 259 more procedures, and a 14.7% rise in their Net Promoter Score.

Opapeleo