Case Study: PlumbAgent drives boiler installation growth with Beezer

Plumb Agent builds a £4 billion boiler app business with Beezer

The customer, Plumb Agent, is a UK-based boiler installation business started by an industry expert. The founder identified a challenge: the traditional heating and plumbing industry was being disrupted as homeowners began using mobile phones to research and purchase services online. This shift threatened small businesses that lacked the resources to compete with large companies through expensive native app development. The vendor, Beezer, provided its platform to build a progressive web app to address this digitalization challenge.

Beezer's solution enabled Plumb Agent to create a cost-effective progressive web app with two key functions: a direct-to-consumer pricing tool and a white-labeled platform for other engineers. The app empowered homeowners with information and provided a digital route to market for small businesses. As a result, Plumb Agent gained momentum, built a network of engineers, and even expanded by launching an agency, ProApp.store, to develop apps for other SMEs using the Beezer platform. The solution is so cost-effective that for an engineer, winning just one job per month makes the app pay for itself.

Plumb Agent