Case Study: a regional ARM firm transforms into a national veteran-owned BPO with BeeSeen Solutions

Regional ARM Firm secures $6B client and 90-day win with BeeSeen Solutions

A regional third-party ARM firm, specializing in debt collection, was struggling with declining revenues and an inability to attract larger, national clients. Their challenges included an outdated website, a lack of digital security, and no effective sales or marketing strategy. To achieve their growth goals, they partnered with BeeSeen Solutions for a comprehensive rebranding and digital transformation.

BeeSeen Solutions implemented a complete rebrand, developed a new mobile-responsive website with a client portal, and created targeted lead generation and SEO strategies. They also provided consulting, acting as an extension of the client's sales team, and helped develop robust security protocols. As a result, the now veteran-owned BPO secured numerous high-profile contracts, including with a $6 billion education loan manager and an $18 billion healthcare provider, diversifying its revenue and experiencing explosive growth.