Case Study: Largest U.S. Department Store Chain achieves streamlined contingent workforce, consolidated invoicing and 100% supplier adoption with Beeline VMS

Large U.S. Retailer Implements VMS for Contingent Staffing & Services Procurement

Largest Department Store Chain struggled with fragmented contingent staffing across IT, corporate admin and distribution, relying on a patchwork of internal programs and hundreds of suppliers (200 IT roles once sourced through 180 suppliers). The retailer had already narrowed its supplier base and realized $7M (15%) in early savings with a web-based program, but processes remained largely paper-based—so the company engaged Beeline to deploy an automated Vendor Management System (VMS) to centralize and modernize contingent labor and T&M contract management.

Beeline implemented the VMS beginning in 2011, covering more than $60M in annual spend, 600+ contingent assignments and 200+ users, automating manual workflows (badge/access and asset assignment), consolidating hundreds of paper invoices into a single monthly vendor invoice, and improving software license and compliance controls. The Beeline VMS achieved 100% supplier adoption, eliminated rogue and “boutique” spend, introduced auditability and supplier scorecards, offset VMO costs via supplier funding, and was expanded to include Services Procurement and additional labor categories.