Case Study: USA Compression achieves real-time field collaboration and improved equipment uptime with Beekeeper

USA Compression - Customer Case Study

USA Compression, one of the United States’ largest independent third‑party providers of compression services, faced a largely non‑desk workforce (95%) that relied on emails, paper notices and phone calls that often failed at remote sites. Managers couldn’t reliably track who read important updates, and technicians lacked a centralized way to share time‑sensitive equipment information. To address these challenges, USA Compression adopted Beekeeper’s employee communication platform (including the Beekeeper iPhone app) to digitize and centralize frontline communications.

Beekeeper was rolled out as the company’s central hub — used in onboarding, manager-led posts, equipment‑specific Streams, tagged posts for photos/videos, and a “Lessons Learned” program — enabling real‑time troubleshooting and knowledge sharing. The platform reduced middle‑of‑the‑night technician labor, accelerated problem resolution, supported onboarding of 900 acquired employees, and drove strong adoption (71% user stickiness and 74% iPhone app usage), helping USA Compression sustain safety, training, and its 97% runtime contractual goals.

USA Compression

Brock Reed

Operations Support Lead