Case Study: SIXTY Hotels achieves 90% team adoption and improved guest satisfaction with Beekeeper

SIXTY Hotels - Customer Case Study

SIXTY Hotels, operating five properties, faced fragmented frontline communication—relying on bulletin boards, stapled notices, meetings and TV monitors—to reach associates across locations. To modernize and centralize operations and culture-building, they adopted Beekeeper’s team app.

Beekeeper implemented a phased rollout with chat campaigns, upcoming Associate Opinion Surveys and planned ADP integration, achieving a 90% adoption rate and stronger transparency and engagement across roles (notably inspiring ideas from room attendants). Beekeeper’s platform correlated with higher TripAdvisor scores and survey responses, simplified onboarding, and set the stage for Service Culture and professional development programs.

SIXTY Hotels

Christopher Horn

Vice President