Case Study: Hudson connects its North American frontline and boosts employee engagement with Beekeeper

How Hudson Connects 80+ Retail Locations with Beekeeper

Hudson, a Dufry company with 1,000+ stores across 80+ North American locations and a frontline workforce representing 70 nationalities, struggled to reach and engage employees who don’t have company email. Regionally based leaders like Daniel Fordyce relied on monthly site visits to stay aligned, so Hudson needed a scalable way to connect teams, share product knowledge and boost engagement — which led them to pilot Beekeeper’s mobile collaboration platform in 2018.

Hudson rolled Beekeeper out across the United States and Canada after successful pilots at JFK and Seattle‑Tacoma, making it the company’s single point of contact for employee recognition, schedule sharing, training, peer-to-peer communication, inline translation and the open “Employee Voice Stream.” Beekeeper enabled two‑way communication and faster product-launch training, supported rapid digital initiatives during a 96% travel downturn (self‑checkout rollouts, Hudson Nonstop with Amazon Just Walk Out, Tap to Pay and PPE vending), and became integral to day‑to‑day operations across Hudson’s organization.

Hudson

Daniel Fordyce

Regional Vice President of Operations