Case Study: Fitler Club achieves 90% employee adoption and 40% leaner staffing with Beekeeper

How Fitler Club Used Beekeeper to Survive (and Thrive) During COVID-19

Fitler Club, a private social club in Philadelphia with a hotel, restaurants and fitness amenities, faced abrupt shutdowns and widespread furloughs during the pandemic and needed to preserve company culture while keeping furloughed staff informed and engaged. To meet those goals they chose Beekeeper’s mobile collaboration platform for frontline workers as their communication hub, prioritizing fast implementation and tools that aligned with their values of inclusion and strong staff-member relationships.

Beekeeper was deployed as a single hub for training manuals, Member Services Shift Reports, Important Employee Notifications, vaccination sign-ups, checklists and welfare updates (healthcare status, food bank access), which enabled a bottom-up communication strategy and faster ramp-up. The results were strong: 90% Beekeeper adoption with 66% of users contributing content, turnover fell from 78% in 2019 to 10% in 2021, headcount recovered from 28 to 138 full-time employees within a year, and Fitler Club achieved 40% leaner staffing post-pandemic while boosting engagement and retention.

Fitler Club

Jeff David

President