Case Study: Domino’s Pizza achieves streamlined mobile communication and boosted revenue with Beekeeper

Domino's Pizza - Customer Case Study

Domino’s Pizza in Switzerland — roughly 400 employees across 19 stores — struggled with fragmented, non‑compliant communications and slow operational processes for frontline staff who are largely mobile. Managers were relying on WhatsApp and printed memos, HR couldn’t verify message reads, and tasks like payroll distribution were time‑consuming. To address this, Domino’s Pizza adopted Beekeeper’s mobile‑first operational communication platform in 2016.

Beekeeper deployed a centralized mobile hub with Customer Success support, single‑sign‑on operations, confirmation campaigns, inline translation, and integrations for payroll, scheduling and contracts. Beekeeper’s solution put payslips and onboarding forms one click away, removed hours of manual payslip packing and postage, improved GDPR‑compliant peer‑to‑peer communication and morale, and helped Domino’s Pizza drive higher engagement that corresponded with record daily sales and a new national sales record.

Domino's Pizza

Claudia Scherrer Domingos

Head of HR