Case Study: Cache Creek Casino Resort achieves secure, real-time multilingual frontline communication with Beekeeper

Empowering casino floor workers with secure, two-way communication

Cache Creek Casino Resort, one of Northern California’s premier casino‑resort destinations with over 2,200 employees, faced a major communication gap: about 60% of its workforce are frontline, deskless staff without email, many are multilingual, and leadership needed a secure, scalable two‑way channel—especially after a 2020 cyber incident. Cache Creek selected Beekeeper’s Frontline Success Platform to meet its usability, multilingual, and stringent cybersecurity requirements.

Beekeeper implemented a mobile‑first solution with real‑time multilingual translations, rigorous data security controls, and integrations with UKG and Azure Active Directory; the smooth rollout drove an 80% adoption rate, connected 2,200+ staff, enabled secure two‑way communication between leadership and the casino floor, boosted employee feedback and engagement, and protected workforce data.

Cache Creek Casino Resort

Maulik Bhatt

Director of IT Service Delivery