Case Study: Athome Group boosts training completion and field autonomy with Beedeez

Learners of Athome Group: training that drives results

The customer, Athome Group, a key player in home renovation with several specialized brands, faced a challenge in training its franchise agents. Supporting representatives was difficult due to their busy schedules, and the company needed a way to quickly increase their skills and ensure quality expertise to make them independent as quickly as possible. They turned to the vendor Beedeez for a mobile training solution.

Beedeez implemented a custom, mobile training platform that allowed agents to learn between appointments. The solution enabled franchisees to monitor progress in real time, analyze statistics, and personalize skills development. The results were highly successful, with a 95% training completion rate, over 800 certificates issued, and 38,000 tracked capsules. This led to agents becoming more autonomous and even capable of training new hires, directly linking active training to improved operational results.

Athome Group